LaundryCard Ideas

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  1. i would like to be able to check my card balance online, or add money

    I would like to look up card number on back of card, to check my balance, or add money using debit, or credit card.

    189 votes
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      planned  ·  21 comments  ·  Admin →
    • Different pricing options for customers who only dry

      People bring wet clothes to the store because the dryers are priced low. I would like to charge these customers more because they have not paid for a wash. The clothes are more saturated with water because they haven't been spun with one of my washers, so it takes more time to dry.

      24 votes
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        under review  ·  1 comment  ·  Admin →
      • Check card balance online

        Have the ability to log on laundrycard.com enter card number and check available balance online before going to laundrymat.

        18 votes
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        • A re-designed Card Reader for the X-Changer

          I would like to see a modified or re-designed card reader for the X-Changer which can read the cards more effectively. Customers are getting frustrated at hearing the "your card has not been read correctly, please remove and re-insert your card" message. At a very minnimum additionaly guidance should be added to encourage the customer to "re-insert your card rapidly", as it appears to be a natural tendancy for the customer to actually insert the card even slower on subsequent tries.

          14 votes
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            started  ·  2 comments  ·  Admin →
          • Multiple coupons/ One time use.

            I'd really like it if you can have multiple coupons going at once and have one time use coupons so I can print QR codes with the coupons an stick them on products to have lucky winners.

            10 votes
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            • restroom door lock

              we install card readers to activate the door locks. we would like to charge customers for using the restrooms if they are not using the washers or dryers on that day.

              9 votes
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                1 comment  ·  Admin →
              • Transfering Customer Information after a Lost Card

                If a customer has registered their Laundry Card and they eventually loss the card, there is a benefit because the manager can retrieve the card & balance information and issue the customer a new card. This is great, but what about the customer or laundry owner having to re-enter the registration information over again for the new card. Could you easily tag the old card data and have the data automatically migrated over to the new card? This would be a benefit.

                8 votes
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                  planned  ·  0 comments  ·  Admin →
                • Phone number or web-address printed on card for customers to check their balances.

                  Phone number or web-address printed on the Laundry Card for customers to check their balances.

                  7 votes
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                  • 7 votes
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                    • Check card balance / Add credit online

                      As a new patron of our local laundromat, I found it extremely efficient to be able to purchase a card, add credit with my credit/debit card or cash, and get my laundry done. I would like to be able to check my available credit on my Laundry Card online, and to add more credit using my credit/debit card or my checking account.

                      5 votes
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                      • Credit Card

                        I would really think we should have the customer enter their zip code as a security and since we cant really verify that the real cardholder are the one who is using the card, most of the gas stations doing it ,why can we do it .

                        4 votes
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                          under review  ·  1 comment  ·  Admin →
                        • more free dry options

                          Give managers the ability to limit the amount of free dries to be spent depending on machine type, or refuse free dries from being redeemed on a particular dryer.

                          4 votes
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                            under review  ·  1 comment  ·  Admin →
                          • Have abil

                            Have ability to give time of day for free dry time to help pick up slow times. Have ability for employes to know that they need to do job whether it would be a simple beeping on the changer or flashing on the POS system. Most of the times my girls don't see the blue line!

                            4 votes
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                            • I would like to be able to accept EBT cards

                              You will need to be able to enter.

                              4 votes
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                              • Automatic Email

                                1) Automatic emails sent out to our new customers Welcoming and Thanking them for using Hipp Laundromat.

                                2) Automatic email sent out to customers who have not visited us within the last two weeks. Asking where have you been? We miss you!!

                                4 votes
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                                • Check balance

                                  I have a laundry card and was trying to see what my balance on my card was before I do laundry and can't find a way to check my balance. The website on the card just shows you trying to sell me your product. I think there should be a link for the customers who are using your cards so they are able to check there balance. Otherwise I have no idea what I have on my card unless I drive across town to check on the machine.

                                  4 votes
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                                  • TIME OF DAY PROMO FOR COUPONS. NOT JUST START AND END. Option to require address.

                                    time of day promo option for coupon. not just start and end date. option to require address. The big one: multi-level type coupon promo where customers recruit other customers and each time a percentage goes on thewir card every time they wash. Would require ability to run multiple promos at a time. Or ability to assign customers a code they give out; their personal code, drawing peiople in the store knowing every time they wash they're getting something out of it. It takes advantage of the power of a personal referral, which is the most powerful of all. I'm testing…

                                    3 votes
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                                    • Add "Bonus Balance" column when displaying customer's card activity

                                      Customers often complain about not receiving their bonus because the card activity page only displays their cash "Balance". Add "Bonus Balance" column and re-title "Balance" to "Cash Balance".

                                      3 votes
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                                      • 3 votes
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                                        • Allow pause feature

                                          Pause or regret feature is disabled on wascomat machines. This makes it impossible to stop and add a garment or change water temp

                                          3 votes
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                                          LaundryCard Ideas

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