LaundryCard Ideas

Welcome to the Laundry Card official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

I would like to see or suggest...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the “My feedback” filter and select “My open ideas”.
(thinking…)
Reset

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
    1. 35 votes
      Vote 0 votes Vote Vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service

        You'll receive a confirmation email with a link to create a password (optional).

        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • i would like to be able to check my card balance online, or add money.

        I would like to look up card number on back of card, to check my balance, or add money using debit, or credit card.

        14 votes
        Vote 0 votes Vote Vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service

          You'll receive a confirmation email with a link to create a password (optional).

          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • about Card Balances for easy use for customers to call.

          about a customer calling to find out his or her balance on the card before they get to the laundry mat. So they would know there balance

          11 votes
          Vote 0 votes Vote Vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service

            You'll receive a confirmation email with a link to create a password (optional).

            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Different pricing options for customers who only dry

            People bring wet clothes to the store because the dryers are priced low. I would like to charge these customers more because they have not paid for a wash. The clothes are more saturated with water because they haven't been spun with one of my washers, so it takes more time to dry.

            10 votes
            Vote 0 votes Vote Vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service

              You'll receive a confirmation email with a link to create a password (optional).

              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Multiple coupons/ One time use.

              I'd really like it if you can have multiple coupons going at once and have one time use coupons so I can print QR codes with the coupons an stick them on products to have lucky winners.

              9 votes
              Vote 0 votes Vote Vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service

                You'll receive a confirmation email with a link to create a password (optional).

                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • restroom door lock

                we install card readers to activate the door locks. we would like to charge customers for using the restrooms if they are not using the washers or dryers on that day.

                8 votes
                Vote 0 votes Vote Vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service

                  You'll receive a confirmation email with a link to create a password (optional).

                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Phone number or web-address printed on card for customers to check their balances.

                  Phone number or web-address printed on the Laundry Card for customers to check their balances.

                  7 votes
                  Vote 0 votes Vote Vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service

                    You'll receive a confirmation email with a link to create a password (optional).

                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Credit Card

                    I would really think we should have the customer enter their zip code as a security and since we cant really verify that the real cardholder are the one who is using the card, most of the gas stations doing it ,why can we do it .

                    5 votes
                    Vote 0 votes Vote Vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service

                      You'll receive a confirmation email with a link to create a password (optional).

                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • 4 votes
                      Vote 0 votes Vote Vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service

                        You'll receive a confirmation email with a link to create a password (optional).

                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • TIME OF DAY PROMO FOR COUPONS. NOT JUST START AND END. Option to require address.

                        time of day promo option for coupon. not just start and end date. option to require address. The big one: multi-level type coupon promo where customers recruit other customers and each time a percentage goes on thewir card every time they wash. Would require ability to run multiple promos at a time. Or ability to assign customers a code they give out; their personal code, drawing peiople in the store knowing every time they wash they're getting something out of it. It takes advantage of the power of a personal referral, which is the most powerful of all. I'm testing… more

                        2 votes
                        Vote 0 votes Vote Vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service

                          You'll receive a confirmation email with a link to create a password (optional).

                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Transfering Customer Information after a Lost Card

                          If a customer has registered their Laundry Card and they eventually loss the card, there is a benefit because the manager can retrieve the card & balance information and issue the customer a new card. This is great, but what about the customer or laundry owner having to re-enter the registration information over again for the new card. Could you easily tag the old card data and have the data automatically migrated over to the new card? This would be a benefit.

                          2 votes
                          Vote 0 votes Vote Vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service

                            You'll receive a confirmation email with a link to create a password (optional).

                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • A re-designed Card Reader for the X-Changer

                            I would like to see a modified or re-designed card reader for the X-Changer which can read the cards more effectively. Customers are getting frustrated at hearing the "your card has not been read correctly, please remove and re-insert your card" message. At a very minnimum additionaly guidance should be added to encourage the customer to "re-insert your card rapidly", as it appears to be a natural tendancy for the customer to actually insert the card even slower on subsequent tries.

                            1 vote
                            Vote 0 votes Vote Vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service

                              You'll receive a confirmation email with a link to create a password (optional).

                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Attendant Clockin for restroom?

                              Why do you make the attendant clock in on my time so they can use the bathroom? It shouldn't be this way.

                              1 vote
                              Vote 0 votes Vote Vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service

                                You'll receive a confirmation email with a link to create a password (optional).

                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Customer Registration - telephone input template

                                It is slightly confusing when a customer registers their phone number. The ideal solution would be to have the numbers populate a mask or template like when you enter IP addresses. The mask would have the area code separated from the prefix by a permanent (-) dash and another (-) separate the last four numbers. The field would populate as you enter the number automatically. (ie: 914-273-5757 where the dashes are permanent).

                                1 vote
                                Vote 0 votes Vote Vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service

                                  You'll receive a confirmation email with a link to create a password (optional).

                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  planned  ·  0 comments  ·  Admin →
                                • Add foam gasket around LCD on card reader

                                  What about adding a piece of foam, with a rectangular hole in it that would get compressed between the reader and bezel during the assembly process, to keep dust & debris from getting in there?

                                  1 vote
                                  Vote 0 votes Vote Vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service

                                    You'll receive a confirmation email with a link to create a password (optional).

                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Color coded transactions

                                    It would help if the various types of transactions were color coded in the Card Activity, etc., screens. Blue for washer sales, red for dryer sales, green for cash adds, and ____ for credit card adds?

                                    1 vote
                                    Vote 0 votes Vote Vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service

                                      You'll receive a confirmation email with a link to create a password (optional).

                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Shutdown for attendant's card.

                                      Need a shutdown feature on the attendant's card so they can perform this task during off-peak hours, as required. Currently a Manager's card is required to do this- I do not want to give the attendant a managers card to do this. To many features are on the card.

                                      1 vote
                                      Vote 0 votes Vote Vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service

                                        You'll receive a confirmation email with a link to create a password (optional).

                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Our attendant should be able to in-vaidate our used laundry cards.

                                        Allowing our Attendant to in-validate our used laundry cards for reuse in the CCi dispensers would free up mananger work load and help keep cards available on a daily basis.

                                        1 vote
                                        Vote 0 votes Vote Vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service

                                          You'll receive a confirmation email with a link to create a password (optional).

                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Re-align your touch-screen within Laundry Card Software

                                          Many customers want to re-align their touch-screen. We could make it easier for them by re-aligning it from within the laundry card software.

                                          1 vote
                                          Vote 0 votes Vote Vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service

                                            You'll receive a confirmation email with a link to create a password (optional).

                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            under review  ·  0 comments  ·  Admin →
                                          • 1 vote
                                            Vote 0 votes Vote Vote
                                            Vote
                                            Sign in
                                            Check!
                                            (thinking…)
                                            Reset
                                            or sign in with
                                            • facebook
                                            • google
                                              Password icon
                                              I agree to the terms of service

                                              You'll receive a confirmation email with a link to create a password (optional).

                                              Signed in as (Sign out)
                                              You have left! (?) (thinking…)
                                          • Don’t see your idea?
                                          • Post a new idea…
                                          • LaundryCard Ideas

                                            Knowledge Base and Helpdesk